Privacy Policy

Friends of United Softball is the public-facing name of Friends of United Softball Club, a Washington nonprofit corporation recognized by the Internal Revenue Service as a 501(c)(3) public charity (EIN: 42-4430301).

We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy describes the information collected through united-softball.org, how it is used, and the choices available to website visitors.

Information We Collect

Information you provide

When you submit our Contact form, we collect:

• Name
• Email address
• Organization, if provided
• Inquiry category
• Message

We also store a submission identifier, submission date and time, email delivery status, and the email provider's message identifier.

We do not ask visitors to create accounts or provide payment information through this website.

Technical and usage information

Our hosting and security providers may process IP addresses, browser information, and information about website requests to deliver and protect the website.

The Contact form itself does not store visitors' IP addresses, browser details, or device identifiers in the submissions database.

Our hosting platform provides aggregate website visit statistics, including page views, device categories, countries, and referring websites.

How We Use Information

We use information to:

• Respond to questions and inquiries.
• Communicate about charitable programs, sponsorships, volunteering, partnerships, and giving.
• Maintain records of correspondence.
• Help ensure Contact form messages are delivered.
• Protect the website from spam and misuse.
• Maintain website functionality and security.
• Meet applicable legal and organizational recordkeeping obligations.

Submitting a Contact form does not automatically enroll you in a marketing mailing list.

Contact Form Processing and Storage

Contact form messages are processed through a secure server-side function.

We use Resend to deliver inquiry notifications to our organizational inbox at [email protected].

We also store submissions in Lovable Cloud as an administrative record and backup in case email delivery is interrupted.

The form uses validation, spam-trap checks, submission timing checks, duplicate protection, and rate limiting.

The rate-limiting system stores a one-way derived identifier based on the submitted email address, together with a time window and attempt count. It does not store the email address itself in the rate-limit table.

Cookies, Fonts, and Website Analytics

Our website uses hosting and security technologies that may set cookies, including:

• Cloudflare's __cf_bm cookie, used for bot protection.
• A hosting-platform cookie named __dpl, associated with website delivery.

These cookies are used for website operation and security rather than advertising.

Our website may use temporary browser session storage to preserve interface behavior, such as scroll position.

We use Google Fonts to display website typography. When fonts are requested, Google may receive technical information such as the visitor's IP address and browser information.

We also use Lovable's built-in website visit statistics to understand general website traffic, including page visits, device categories, geographic country-level information, and referring websites.

We do not currently use Google Analytics, Meta Pixel, or third-party advertising tracking scripts.

Sharing Information

We share information with service providers as necessary to operate our website and communications, including:

• Lovable and its hosting infrastructure for website delivery, security, database storage, and website statistics.
• Cloudflare for hosting-network and security functions.
• Resend for email delivery.
• Google for website font delivery.

We may also disclose information when required by law or reasonably necessary to protect our organization, visitors, or systems.

We do not sell personal information or share Contact form submissions with advertisers for targeted marketing.

Information Security and Access

We use technical and administrative safeguards designed to restrict unauthorized access to personal information.

Saved Contact form submissions are not publicly accessible. Access is restricted through authorized Lovable Cloud project/workspace permissions and the systems used to receive organizational email.

Our Contact form processes submissions server-side, and sensitive service credentials are not exposed to website visitors.

No electronic system can be guaranteed completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, administer charitable activities, maintain appropriate records, and comply with applicable obligations.

Our intended retention standards are:

• General, volunteer, and partnership inquiries: ordinarily up to 12 months after the last relevant communication.
• Charitable-assistance inquiries: ordinarily up to 12 months after resolution, unless longer retention is necessary.
• Donation-related correspondence: retained according to applicable financial, tax, and organizational recordkeeping requirements.
• Technical rate-limit records: retained as needed for security and abuse prevention.

These standards may require manual review and deletion. Automatic deletion is not currently enabled.

Copies of communications may also remain in our organizational email system, Resend delivery records, or service-provider backups, subject to their applicable retention and deletion practices.

Children's Privacy

Our website is intended for parents, guardians, donors, sponsors, volunteers, and other adult community members.

Individuals under 18 should ask a parent or legal guardian to contact us on their behalf.

We do not intentionally solicit personal information directly from children under 13 through this website.

Please avoid including children's medical information, detailed family financial information, or other sensitive personal information in general Contact form messages.

If you believe a child has submitted personal information, please contact us so we can review the situation and take appropriate action.

Your Privacy Requests

You may contact us to request access to, correction of, or deletion of personal information you have submitted.

We will review requests, verify identity when appropriate, and respond in accordance with applicable law and legitimate recordkeeping obligations.

To submit a privacy request, email [email protected] with the subject line "Privacy Request."

External Websites

Our website may link to websites operated by other organizations, including united-softball.com.

Friends of United Softball Club and United Softball Club, LLC are separate legal entities.

We are not responsible for the privacy practices of independently operated websites.

Updates to This Policy

We may update this Privacy Policy when our website, services, or information practices change.

Updates will be posted on this page with a revised effective date. Material changes may receive additional notice when appropriate.

Contact Information